We offer high quality products at a price you can afford.

As an advocate of healthy lifestyles, Whey-Factory.com believes that every consumer should be able to purchase premium products; so we eliminate the middlemen and control the integrity of our brand throughout the entire production and distribution processes… making sure each product is not just top quality, but also among the most competitively priced in the industry.

At Whey-Factory.com, you don’t pay for the intangibles. Don't be fooled by expensive imitations claiming to offer superior products. We are the premium alternative to expensive and overpriced bodybuilding sports supplements.

Whey-Factory.com brand stands for high quality products at a price you can afford. We continue to quietly grow through word-of-mouth recommendation as satisfied athletes and trainers continue to tell others about the impressive results they get.

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Verified Business Member since May 2007

From the beginning, our customers have been our number one priority. While strict quality control, lab testing, and manufacturing under tightly controlled conditions are all very important, they are all done for one reason – to bring you high quality, affordable supplements. We pride ourselves on customer loyalty and are pleased to report that nearly all of our first-time customers become devoted patrons. You can be confident that from the moment a product is conceived to the moment it leaves our facility we put only the best into Whey-Factory.com so you only put the best into your body.

Receive full customer support!

By Phone - Please contact Customer Service at 1.888.674.7282, from Monday - Friday, 9:00am to 5:00pm - Eastern Time. Leave a message outside these hours and we'll call you back within 24 hours.

By Mail - Please specify what product you are ordering and where you would like your product to be shipped. Please email your payment along with your name, address, phone number and order description to: info@Whey-Factory.com

Phone Orders: Don't feel comfortable ordering products online? No problem! Whey-Factory.com accepts orders over the phone.

Maximum delivery time once you receive email confirmation that your order is shipping. Most areas in Canada will receive their order within 2-3 business days.

**FREE SHIPPING OVER $99 OFFER IS ONLY
AVAILABLE TO CANADIAN SHIPPING DESTINATIONS.

Shipments that require extra shipping charges, as levied by Canada Post, may not qualify for free shipping. Delivery times from Canada Post may be extended. This is a rare occurrence and applies to shipments of excessive weight or those arriving to extremely rural areas.

Our Current Shipping Methods are:

Committed to Quality

Right from the start, Whey-Factory.com has always put product quality as the core principle of the company’s mission statement. Whey-Factory.com only uses top quality, purity and potency tested ingredients and components to produce top-of-the-line sports supplements that deliver results, every time.

Only highest quality grade ingredients used
Our commitment to quality is evident throughout the entire product development process. Before a single machine is turned on we carefully select vendors who supply premium raw materials. All vendors must provide a Certificate of Analysis for each raw material as a continued measure of quality. These certificates are then verified through random in-house and independent laboratory testing. Highly sophisticated equipment confirms the purity and potency of every ingredient on our labels. Quality assurance professionals make routine checks on all storage, blending, and production areas and conduct final inspections daily.  Whey-Factory.com  goes well beyond the call of duty to ensure that what we have put on the label is actually in the product and in the required amounts and concentrations.
Together, these procedures allow Whey-Factory.com to constantly deliver first-rate sports nutrition supplements under the strictest quality control standards known as current Good Manufacturing Practices (cGMPs). So, rest assured all Whey-Factory.com products are thoroughly tested for safety and compliance.

Our quality standards require that each lot, of each ingredient, is compliant with our raw material specifications. We go well beyond the call of duty to ensure that what we have put on the label is actually in the product and in the required amounts and concentrations. This is done by examining each certificate of analysis supplied by the raw ingredient supplier, as well as conducting our own third party analysis testing. We visit regularly with our suppliers and ensure that they meet all quality standards mandated for our industry (GMP and FDA). So, rest assured all Whey-Factory.com products are thoroughly tested for safety and compliance.

Good Manufacturing Practices Certified
Whey-Factory.com products are manufactured in Good Manufacturing Practices (GMP) registered facility for quality and safety. GMP Certification is the world's leader in standards development and product certification in the health and supplements industry.

Whey-Factory.com has always been committed to using specialist manufacturers and suppliers of raw ingredients in the United States and Canada, who produce high quality food products for some of the largest food brands in the world. By using America’s ingredients you can be sure of the quality and know you are not using a supplement made in China or other low quality manufacturing countries.

Shop from home with the comfort of knowing that your order is backed by a 100% Money Back Guarantee. Our money-back guarantee means you don't risk a cent!

Whey-Factory.com provides a 30-day 100% money-back guarantee for any nutritional supplements and vitamins you are not completely satisfied with.

Order with confidence!

At Whey-Factory.com, your satisfaction is our top priority. If for any reason you are not happy with the product you’ve purchased, we guarantee a full refund, less any shipping fees. Simply return the unused portion within 30 days to receive a prompt refund on the purchase price of the product. We are able to offer you this kind of guarantee because we have complete confidence in the quality and effectiveness of every single product we make. Once you’ve tried a Whey-Factory.com product you’ll understand exactly why we are so confident.

Return Policy

We accept the return of all products only if they are returned within 30 days of receipt at home. Products must be in the original packaging. Products must be shipped back to us at the customers' expense. All merchandise must be insured properly by the customer. Refunds will be issued upon receipt of the returned products. One order only per customer will be refunded. Shipping charges cannot be refunded. If items are not insured properly and get lost when returned, we cannot grant refunds. If available, please include your invoice or packing slip with your return. Please enclose a note explaining the reason for your dissatisfaction so we will know what we need to do to improve our future product performance. * We provide free return shipping if your return is the result of our error.

How Do I Return A Product?

It is important to contact our Customer Service Department before you return your items so we can better care for your account. Please call or e-mail us at info@whey-factory.com with the following information:

• Your order number

• Whether you would like a refund or a replacement product;

• The reason for your return:
-Incorrect item(s) shipped;
-Exchange an item;
-Dissatisfaction;
-Other, please explain.

A Customer Service Rep will respond promptly with a return confirmation message and (if necessary) shipment instructions for returning the item.

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